Implant Direct will be closed on Monday, May 26, 2025, in observance of Memorial Day. Orders (including online orders) placed after 4 p.m. PST on Friday, May 23rd, 2025, will not ship until Tuesday, May 27, 2025.
What Happens When the Case Gets Complicated?
We Make Sure You Never Need to Go Through It Alone
Who has your back when the unexpected challenge arises? It’s a question you need to have an answer for before it’s ever asked.
At Implant Direct, our Customer Care and Support Center opens at 5 am Pacific Time and doesn’t shut down until 5 pm Pacific Time. During those 12 hours, we answer questions, supply solutions and provide insight to anyone who asks. Even if they’re not using an Implant Direct system.
We don’t mind helping, even if the caller is using a competitor’s system. We just want every procedure to go well and every patient to love their results. So getting back to who has your back? That would be us, Implant Direct, no matter what the name on your implant system might be.
At Implant Direct, our Customer Care and Support Center opens at 5 am Pacific Time and doesn’t shut down until 5 pm Pacific Time. During those 12 hours, we answer questions, supply solutions and provide insight to anyone who asks. Even if they’re not using an Implant Direct system.
We don’t mind helping, even if the caller is using a competitor’s system. We just want every procedure to go well and every patient to love their results. So getting back to who has your back? That would be us, Implant Direct, no matter what the name on your implant system might be.